The Public Information Act ("Act") provides the public with the right to request access to city records for inspection or to obtain copies (a fee applies).
A municipality must make a good faith effort to provide access or copies of requested city records in a "prompt" manner.
The Act states, "promptly means that a governmental body may take a reasonable amount of time to produce the information, but may not delay." The Act does not require a governmental body to create new information, conduct legal research, or answer questions.
It is only required to provide access to, or copies of, city records that are already in existence.
Notice of Disclosure of Water Customer Information: In compliance with House Bill 872, passed by the 87th Texas Legislature on April 21, 2021; personal information and information regarding customer usage, services, and billing, including amounts billed or collected for utility usage is deemed confidential.
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Analysis: This retained record is a bounded snapshot of what the approved source reported on the stated date. Readers should consult the complete source and later official updates before relying on timing, scope, cost, outcomes, or effects on a specific person or property; those questions require separate, current evidence.